About Us

At Empathy Community Services, we shatter limitations.

My passion is to help empower people with a disability recover their independence in a safe and secured environment with zero tolerance to harm, abuse, and negligence.

At Empathy Community Services, we shatter limitations.

For many people, becoming disabled can be a stressful and frightening experience. The feeling of being independent has been robbed and stolen from you. My passion is to help empower people who are disabled recover their independence in a safe and secured environment.

Our Mission

To provide high quality support to empower people with disability, their families, and carers integrate and make a difference in their communities.

Our Mission

At Empathy Community Services, we aim to provide exceptional service for our participants, business partners and staff to achieve their individual goals and realize their aspirations.

Our Vision

Our vision is to provide exceptional support for people with a disability to live their best lives.

Do You Believe in a Safe Haven for Those with a Disability?

You’re in the right place.

Our Values

Customer Centric Culture

At Empathy Community Services we cultivate a mindset, a philosophy and cultural identity, that empower our people to want to serve customers in the best way possible. We recognise that our participants have different needs and expectations, so we aim to link our participants with the right support worker with the right skill to help them achieve their NDIS goals.

Integrity

It is vital we work with trust, transparency, and honesty. Integrity at all levels and across all activities within Empathy is key to our day to day dealing with participants, their families, carers, and stakeholders. No
matter who we are dealing with, we are always respectful, trustworthy, and dedicated to our participants and helping
them achieve their NDIS goals.

Kindness

We believe completely in putting our participants in the centre of our services. Fostering a sense of inclusion and accommodating personal issues while being generous in giving time to listening to them. We are caring, responsive and communicate with a personal touch. We value our participants, their family, carers and stakeholders’ views and embrace diversity, and zero tolerance to abuse, harm, and neglect.

Dignity and Respect
We recognise that everyone is different in their own unique ways, but we all want to be treated with dignity and respect. We go out of our way to make people feel important and treat them with respect, compassion, and put their needs above our own. 

 

Family

As a family and cultural oriented service provider we aim to create a nurturing place of individual beliefs, values, truth, love, happiness, and relaxation, to provide opportunity for each individual to become responsible independent and effectively interdependent, to serve worthy purposes in society.

Our People

We value our employees; they are the backbone of our business as such employees are engaged, collaborative, and highly communicative with one another, as well as with leadership. It is truly an open-door establishment; without a lot of hierarchy and management tries hard to provide an environment where people can perform at their peak, and offers a good balance between work smart, play wiser, with great company perks and flexibility.

Our Team

Sallymatu Kuyateh, FCCA, MB

Chief Executive Officer

Visit Sallymatu’s Profile

Samuel Sahr Wubembe, RN

Director of Clinical Services

Visit Samuel’s Profile

Lansana Feika, BSW

Client Service Manager Melbourne

Visit Lansana’s Profile

Kai Karminty Thomas, BSW

Client Service Manager Brisbane & Ipswich

Visit SaKai’s Profile

Isaac Nicol, MSc IT

Director for Information Technology

Visit Isaac’s Profile

James Aulto, BHuServ

Client Service Manager

Visit James’s Profile

Careers

Come join the team.

Empathy Community Services is committed to empowering people to live life their way. Become a part of one of Queensland’s most trusted diversified providers of in-home care and disability services, independent and supported living, and allied health services, and help provide the holistic care, service and companionship that has been our hallmark since the very beginning.

Job Opportunities

Whether we’re on the road, in people’s homes or in our centres, everything our dedicated and passionate team of more than 50 people do is built on our commitment to recognising individuals while enabling independence, choice and freedom.

If this sounds like you, browse Empathy Community Services jobs to find the right role for you

Testimonials

Victoria Thomas


The coaches at My Goal Savers were dedicated to supporting Kai and me achieve our dream of saving enough money to build our dream home in our country of birth.

David Schrinner


Thank you Sally for believing in us and encourage us, today we are good savers and we are on our way to achieving the our dream of becoming financially independent. I send you two from community leaders I worked with